Effective Date: January 1, 2026

Thank you for shopping at SavorFlavorLab.com.

This Shipping Policy explains how we process, prepare, and deliver orders.


Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

During holidays, promotions, or peak demand periods, processing times may be extended.

Customers will receive an order confirmation email after placing an order.


Shipping Methods

Available delivery options may include:

  • Standard Shipping
  • Expedited Shipping
  • Local Delivery (where available)
  • Scheduled Pickup (where available)

Available options will be displayed during checkout.


Shipping Rates

Shipping costs are calculated based on:

  • Delivery destination
  • Order weight
  • Package dimensions
  • Selected shipping method

Final shipping charges will be displayed before payment is completed.


Delivery Time

Estimated delivery times:

  • Standard Shipping: 3–7 Business Days
  • Expedited Shipping: 1–3 Business Days

Actual delivery times may vary due to carrier delays, weather conditions, holidays, or other factors beyond our control.


Food Products

Certain food products may require special packaging, refrigeration, or expedited delivery methods.

We are not responsible for product quality issues caused by:

  • Incorrect shipping addresses
  • Delayed acceptance of deliveries
  • Failure to refrigerate perishable items after delivery

Order Tracking

When available, tracking information will be emailed after your order has shipped.

Customers may use the tracking number provided by the carrier to monitor delivery progress.


Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

We are not responsible for delivery delays or failed deliveries caused by incorrect addresses submitted during checkout.


Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 48 hours of delivery.

Email: savory@SavorFlavorLab.com

Please include:

  • Order number
  • Description of the issue
  • Supporting photos (if applicable)

Our team will review the situation and provide assistance.


Pickup Orders

Customers selecting pickup must collect orders during the scheduled pickup window.

Valid identification may be required at pickup.


Contact Us

Savor FlavorLab LLC

1320 Main Street, Suite 300

Columbia, SC 29201

United States

Email: savory@SavorFlavorLab.com

Website: SavorFlavorLab.com